Aroma D'Zil Privacy Policy
Aroma D'Zil ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: When you place an order or create an account, we collect information such as your name, email address, phone number, shipping and billing addresses, and payment information.
- Technical Information: We collect data about your device, browser type, IP address, and browsing actions on our site through cookies and similar technologies.
- Order History: Details of the products purchased and the dates and times of purchases.
- Communications: If you contact us, we may keep a record of that correspondence.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill orders, including delivering products, processing payments, and providing updates on order status.
- Customer Service: To respond to your inquiries, provide support, and address any issues related to your orders.
- Marketing: To send you promotional offers, newsletters, or other marketing materials, if you have opted in to receive these communications. You can unsubscribe from these at any time.
- Site Improvement: To analyze usage and enhance our website and services, ensuring a better user experience.
- Legal Compliance: To comply with legal obligations, such as maintaining records for tax purposes and ensuring our practices adhere to applicable laws.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We work with trusted third-party vendors who help us operate our website, process payments, and deliver orders. These providers are bound to handle your information confidentially and use it only for the agreed purposes.
- Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, or legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect data about your browsing behavior on our website. This helps us provide you with a personalized experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or destruction. Despite these measures, please be aware that no method of electronic storage or transmission is 100% secure.
6. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may request to update or correct any inaccurate information.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Marketing Preferences: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in any promotional email or contacting us directly.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
- Email: contact@aromadzil.com
- Address: 65B Paul Toureau Street, Port-Louis, Mauritius 11702